SaaS Enterprise Billing Platform

Project Details

A leading toll road operator identified critical inefficiencies in its billing processes, which hindered revenue collection and impacted user and customer experience. Struggling with manual processes and antiquated revenue management monolithic systems, it sought a comprehensive, modern solution to overhaul its operations.

Project Goals

The primary objectives for the new enterprise billing platform were to streamline operations, reduce revenue leakage, and elevate user satisfaction. Key goals included enhancing revenue collection efficiency and providing more convenient payment options for users.

Seamless Transformation: 
This project marked a significant milestone in billing transformation, transitioning all user transactions in Victoria to the new Gotransverse platform. This strategic move not only streamlined the billing process but also set the stage for more scalable and future-proof billing operations. The successful implementation has empowered Neevista to take a pivotal role in additional billing system overhauls across the region, further solidifying our expertise in enterprise billing solutions.

Project Completion

Neevista partnered closely with the toll road operator to deeply understand their specific challenges and needs. The solution implemented was a SaaS (Software-as-a-Service) enterprise billing platform designed to handle both prepaid and postpaid transactions, automate invoice generation for daily, monthly and annual billing cycles, streamline account reconciliation, and integrate seamlessly with the existing ERP system General Ledger.

Project Challenges

The project encountered several significant challenges, including the need to integrate diverse systems such as CRM, ERP, enterprise billing platforms, Snowflake, and MuleSoft and various modules built in the AWS cloud. The high volume of low-value transactions compounded these challenges, the necessity for scalability, adherence to strict regulatory standards, and the critical requirement to minimise operational disruptions during the platform's rollout.

Project Results

The deployment of the scalable enterprise billing platform revolutionised the client's billing operations. It not only enhanced revenue collection efficiency but also offered users more flexible payment options, significantly improving the overall customer experience. This modernisation has led to streamlined toll road operations and a more robust approach to handling millions of daily billing transactions.

A Proven Track Record: 
Neevista's engagement in these projects reflects our deep-seated expertise in implementing and optimising ERP and CRM platforms. Our proficiency in navigating the complexities of the order-to-cash process allows us to deliver outstanding outcomes consistently, reinforcing our position as leaders in enterprise billing solutions.

Maximising Revenue Generation: 
The implementation of the Gotransverse billing platform enabled the client to streamline billing operations and maximise revenue generation. The platform's sophisticated billing processes and advanced revenue recognition capabilities allowed for more effective revenue management and supported intricate usage-based and subscription-based billing mechanisms, ensuring long-term financial sustainability and operational excellence.

Looking Ahead
As we continue to explore the frontiers of intelligent billing, Neevista remains at the forefront, committed to driving the adoption of sophisticated enterprise billing platforms. Our ongoing efforts are aimed at expanding the reach and capability of billing innovations throughout the ANZ region, promising a new era of efficiency and accuracy in how businesses manage Accounts Receivable transactions.